Frequently Asked Questions
Everything you need to know about your Xshades experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original condition and packaging. Please visit our returns portal to generate a prepaid shipping label.
Do your sunglasses provide UV protection?
Yes, all Xshades eyewear features 100% UVA and UVB protection to ensure your eyes stay safe while looking stylish.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I clean and care for my Xshades?
We recommend using the microfiber cleaning cloth provided with your purchase. Avoid using paper towels or household detergents, which can scratch the lens coating.